Betji FAQ – All Questions Answered

Account setup takes just 3 minutes. Simply fill in the form and verify your email — your account will be active right away. Click here You can get started right now.

KYC, or Know Your Customer verification, is an internationally regulated process. It protects the security of your account and helps prevent fraud. Withdrawals cannot be processed without completing KYC.

No, each person may only hold one account. If multiple accounts are opened, all accounts will be closed and balances may be forfeited.

After logging in, go to the "Profile" section to update your details. Changes to your name or date of birth may require assistance from our support team. Updating your mobile number will require OTP verification.

The minimum deposit is BDT 100 and the minimum withdrawal is BDT 500. Maximum limits vary by payment method and account level. VIP members enjoy higher limits.

Deposits via mobile banking and e-wallets are usually instant. Bank transfers may take 1–3 business days. If you run into any issues, contact support with your transaction ID.

Withdrawals are typically processed within 24 hours. Delays may occur if KYC verification is incomplete. Bank transfers may take an additional 1–2 business days.

First, make sure your payment method has sufficient balance and that your network connection is stable. If the problem persists, take a screenshot of the transaction and contact live chat support.

A wagering requirement is the condition that determines how many times you must bet before withdrawing a bonus. For example, a 20x wagering requirement on a BDT 100 bonus means you need to place a total of BDT 2000 in bets. Full terms are available on the promotions page.

No, some bonuses apply only to specific games or categories. For example, a Sports bonus applies to Sports Betting and a casino bonus applies to casino games. The specific terms are listed alongside each bonus.

The daily cashback returns a set percentage of your net losses from the previous day. It is credited to your account at a fixed time each day. The cashback rate varies based on your VIP level.

Live betting is available for major international matches and tournaments. It covers cricket, football, badminton, and 20+ other sports. On the Betting page Watch all live events.

Clear your browser cache, refresh the page, and check your internet connection. If the issue persists, try a different browser or the Betji app. Still having trouble? Contact our support team.

Change your password immediately and notify the Betji support team via email or live chat. Our security team will investigate promptly and secure your account if necessary.

Yes. Betji is a licensed platform that uses 256-bit SSL encryption. All financial transactions are fully secured, and regular security audits are conducted.

All games and features are available on both. However, the app offers faster loading, push notifications, and biometric login — none of which are available on the website.

Android Users App Page You can update by downloading the latest APK. iOS users can update via the App Store. You will also receive update notifications when you open the app.